To voluntary give up a property, or interest in it, with no intention of
returning or maintaining rights to it
Normally the date on which the assignee can enter the rental property
Housing of some form, either for temporary or long-term stays
Accompanied Visits When a relocation counsellor accompanies the transferee on visits,
particularly when viewing properties, schools, etc.
Accompanying Spouse /Partner
(see also Trailing Spouse)
The spouse or partner who accompanies the assignee on their assignment
Administrator Person administrating a property with powers to collect rent and carry out repairs, sign contract etc.
(see also Letting Agent and
A person who acts for or represents another, i.e. estate or real estate,
rental or lettings, relocation consultant/professional
(see also Shipment)
Personal belongings transported by air.
This normally includes basic
articles of clothing, children’s toys, books etc. to cover the needs of a
person/family until their sea or land shipment arrives
(see also Meet and Greet)
To meet the assignee at the airport and accompany him/her to short term
or long term accommodation
Transfer of interest in a property to another
Allowance / Allocation Rental Allowance
Anti Corruption / Anti Fraud Policy
Policy that describes the organised efforts and procedures for prevention,
detection and investigations of corruption and fraud. Corruption is the
abuse of public or private office for personal gain. This means any
behaviour in which people in the public or private sectors improperly and
unlawfully enrich themselves or those close to them, or induce others to
do so, by misusing their position
Aparthotel / Hotel Suite An aparthotel normally offers suite type accommodation with some sort of
cooking facility. Effectively, services offered are between those of a short
term apartment and a hotel
Apartment Normally a one or two bedroom dwelling of small dimensions
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Area Orientation / Area Tour/Orientation Tour
A tour may be taken prior to the assignment to help the assignee make a
more informed decision about accepting the job offer. Tours provide a
general overview of selected areas, to include residential property,
schools and amenities
Date of arrival either for a first visit or for the long term stay
Assignee (Relocatee, Expatriate, Transferee, Expat Employee etc.)
The person being relocated or choosing to relocate to a new destination.
Assignee may also mean a person to whom a property rental lease has been assigned.
Assignment The job or project to be carried out by an assignee – normally for a defined period of time, possibly extended or modified. It may also mean the transfer of a lease.
Assured Shorthold Tenancy
The most common type of assured tenancy for properties in the private
rental sector popular with landlords and agents, established in the UK but
now found widely elsewhere.
Bank Guarantee This is a guarantee of the payment of the rent and repair of possible
damage. The rental sum (usually one year‘s rent, but the amount of the
bank guarantee may vary from country to country) will be left as deposit in
the bank for the duration of the lease.
Benefits in Kind These are items paid for by a company for their assignee – such as
school fees, car, travel to and from the assignee’s home base etc.
Benchmark The comparison of corporate relocation policies and practices. It may also
refer to the comparison of rental/purchase property prices.
Bidding To offer a particular amount of money for something which is for sale and
compete against other people to buy it, especially at a public sale of
goods or property i.e. an auction
(see also Diplomatic Clause)
The ability for either party (landlord or tenant) to give notice to end a
property rental agreement or lease before the due date for pre-agreed
reasons. This clause must be included in the rental agreement.
Budget The maximum amount agreed by the employer, usually expressed as an
annual, monthly or weekly accommodation rental amount
Bundled Services / Packaged
Various services collected together into one price quote for relocation
Bungalow Usually a single-storey house.
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Business Continuity Plan (BCP) Set of documents, instructions, and procedures which enable a business
to respond to accidents, disasters, emergencies, and/or threats without
any stoppage or hindrance in its key operations. Also called business
resumption plan, disaster recovery plan, or recovery plan.
Cable TV This is TV that is supplied through the telephone network with a wide
selection of channels.
Case Study A training and consulting tool that suggests ideas for dealing with
particular relocation scenarios, and a means of advising on relocation
Check In / Out
(see also Inventory Check and
The assessment and record of the condition and contents of
accommodation, usually taken both at the beginning and end of a lease
Child For immigration purposes the child must be under 18, otherwise they
have to apply for residency under a different status.
Citizen Resident of a city, town, or country particularly one entitled to vote and
enjoy other privileges there. A person owing loyalty to and entitled by
birth or naturalisation to the protection of a state or nation.
Citizenship Status of a citizen with its attendant duties, rights, and privileges.
(see also Customer)
The person who authorises the service and pays the bills or the recipient
of a service or product. In relocation terms there are often two clients, the
company or employer and the assignee or employee
- Clients of DSP’s are the RMC or the “key buyer” in the Human
Resources Department of a company (employer)
- Clients of RMC’s are the Human Resources Departments of a
company. The transferees are the “customers”
Client History This is the daily information on any one client that is kept from the day
authorisation to begin work has been received. Having the client history is
essential when trying to resolve potential issues.
Client Satisfaction Index (CSI) The “Client Satisfaction Index” (CSI) is the average of clients’ evaluation
and has to be calculated. Clients are DSP’s, HR departments and key
buyers. Feedback and evaluations from clients have to be collected and
Cola Cost of living analysis
Commission A payment made to an intermediary, often calculated as a percentage of
the value of goods or services provided (for rental services it is usually
equal to one month’s rent). Commission is most often paid to sales staff,
brokers, or agents and the assignee needs to be informed of this.
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(see also Service Charges)
In dwellings that have areas in common these are the charges for keeping
the communal areas clean and maintained, payment of cleaners, cleaning
products, maintenance costs, heating etc.
Complaint Management This is the ability to control, manage and resolve problems arising from
complaints from clients and/or customers.
Concubine / Partner / Spouse /
Common Law Union
The word used to describe the relationship between unmarried couple or
parents. This is relevant in immigration processes.
(see also Counsellor)
Refers either to a relocation case manager or field based specialist – a
person who accompanies the clients e.g. home search, school search,
city orientation etc.
Contents Insurance Provides insurance cover for all personal goods and effects brought into a
rented property by the tenant. It is usually the tenant’s responsibility to
arrange such cover. In some countries this is obligatory and in others it is
Contract / Rental Contract /
(see also Lease)
The contract for a rental property.
Co-ordinated Services (as
opposed to Accompanied
Co-ordination of services by setting up property viewing, school viewing
etc, but client is unaccompanied.
Usually refers to short-term rentals otherwise known as corporate
apartments. Can also refer to company owned or rented accommodation
where assignees are rotated in and out according to need.
Corporate Social Responsibility
A firm’s sense of responsibility towards the community and environment
(both ecological and social) in which it operates, and draws resources and
sustenance from. Firms express this citizenship (1) through their waste
and pollution reduction processes, (2) by contributing educational and
social programs, and (3) by earning adequate returns on the employed
Cost of Living A measure of comparative costs for similar items in different locations. It
is also the reference used for a cost of living index linked yearly increase
in the rent.
Customer / Transferee The person being relocated or choosing to relocate to a new destination
(= assignee, relocatee, expatriate etc.).
Customer Satisfaction Index
The “Customer Satisfaction Index” (CuSI) is the average of customers’
evaluation and has to be calculated. Customers are transferees and their
families. Feedback and evaluations from customers have to be collected
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(see also Consultant)
In relocation terms, refers to a relocation case manager or field based
specialist (e.g. home search, school search, etc.).
Country This could be the last country of residence, host country etc. – this has
relevance in the immigration process.
Country Specific Rules and regulations that pertain to a specific country. Global companies
must be aware of these variations that sometimes can be very important.
For instance, this could be when a kitchen is fully equipped, or in another
country kitchen may come with no kitchen furniture. The impact on costs
can be great.
Cross Cultural Training Programmes highlighting the difference between two or more locations,
their cultures and accepted ways of life, delivered before departure, on
arrival in the host country, or both.
Culture Traits and habits that vary widely from country to country as well as region
Culture Shock This is the state of difficulty of acceptance and understanding of other’s
culture particularly when moving to another country.
(see also Client)
The assignee / transferee / employee.
Departure Assistance Assistance with topics related to leaving the current home and location.
Deposit For rental properties, the amount paid by the tenant with the
agent/landlord as security. This can vary from one month to two or three
months. Some countries will require an extra month’s deposit if the
property is furnished, or if it has very top quality furnishing and fixtures.
Destination Service Providers
The company in the host country providing relocation services.
Destination Services Assistance in the new location to help establish the assignee and family –
can include orientation, home search, school search etc.
Detached House A stand-alone property – normally in its own grounds.
Differential Assessment Used mainly for guaranteed purchase schemes, the assessment of the
likely existing property value were it to exist in a similar location within the
new destination area (or like-for-like valuation). This figure can then be
used to calculate assistance for assignees who relocate to more
Dilapidation The agreed or claimed damages/deficiencies resulting from a period of
accommodation rental, usually assessed at the end of the tenancy
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(see also Break Clause)
The ability to give notice to end a property rental before the due date for
DQS GmbH – Deutsche
Gesellschaft zur Zertifizierung
One of EuRA’s global audit partner on the EuRA Global Quality Seal
Driver’s Licence For countries within the EU, citizens can use their own country’s driving
licence, some other countries require that the country’s driving test be
Duplex Normally an apartment on two floors.
Duplicate Housing Expenses Allowance paid to the employee while they own two properties, such as
insurance, mortgage interest and property taxes.
EBT Extended Business Trip
Education Consultant A specialist trained in schooling and education related matters.
Electronic Bidding To bid for business via the internet.
Embassy Registration Required in certain countries and for set nationalities as a part of the
Employee In this context, usually refers to the person relocating.
Employment Conditions The terms and conditions set by an employer for the employee to work
under whilst on assignment.
Environmental Policy Public statement of an organisation’s philosophy, intentions, and
objectives regarding the environment.
Equipped Fully or semi-equipped properties opposed to unfurnished properties.
(see also Agent)
An estate agent is an individual or company whose main activity is to act
in the best interests of a property owner to facilitate a sale of said
property. Estate agents receive a commission for these services. Estate
agents or agencies also act as letting agents.
EuRA European Relocation Association
EuRA Global Quality Seal
The world’s first independent accreditation process for relocation
For more information go to: www.eura-relocation.com and click on the
Quality Seal tab
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Eviction Forceful removal of a tenant from the rented accommodation – for
reasons of non-payment of rent, or misuse of the property.
(see also Assignee)
The person being relocated or choosing to relocate to a new destination.
The perception that the assignee has of the rental market, and local
conditions. The assignee could be misinformed and anticipate different
Expense Management In the relocation industry this is the management of expatriate expenses
outsourced to the relocation company i.e. payment of rent, utilities, hire
cars, petrol, school fees etc.
Failed Assignment This term is used for an expatriate assignee when they fail to adapt to the
host country and return to the home country.
Fair Market Value (Open Market
The term used for the figure assessed when offering to buy-in an
assignee’s current property.
Fingerprinting In some countries fingerprints are required for the immigration process (as
well as for national identity documents).
Fixtures and Fittings Any fixture, fitting, furnishing or covering provided within a property.
Flat This is a UK term for a large apartment.
Furnished Describes state of property when rented furnished – includes all primary
items of furniture and can include soft furnishings too. Exact nature
changes from country to country but usually means tenant only needs to
bring clothes and personal items into the property.
Furniture Rental An alternative to transporting own household goods and may include all
Gain on Sale
(see also Guaranteed Price
Monies over and above the GSP, that may be apportioned between the
client company and the employee according to policy.
Global Company Companies with established offices in many parts of the world.
Global Mobility Moving throughout the world
Global Reach Worldwide capabilities
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Group Move Relocation of a company, division or group of employees to same
Guaranteed Price Scheme (Fair
Purchase Price Scheme/GSP)
The term used for the buying out of an assignee’s current property, at the
assessed value – thus allowing the assignee to relocate promptly to
Health and Safety Policy Policy that describes the organised efforts and procedures for identifying
workplace hazards and reducing accidents and exposure to harmful
situations and substances. It also includes training of personnel in
accident prevention, accident response, emergency preparedness, and
use of protective clothing and equipment.
Help Line A telephone help service, normally offered for a three, six, or nine month
Home Country The country where a person was born, brought up, OR the country that a
person most identifies with. It is also the current residency or place of
work and where the Cola calculation is based and Consulate
Home Finding / Home Search The process of researching, viewing, choosing and set-up of the
accommodation used for the assignment.
Home Search Consultant A relocation specialist having local area and housing market knowledge.
Usually assists by accompanying the assignee to find rented or
purchased accommodation and provide associated support services.
Host Country A country where the assignee is moving to that is not his own home
country, or the country of destination for an international assignment.
(see also Check in / out)
The assessment and record of the condition and contents of
accommodation, usually taken at the beginning and end of a lease
(see also Budget)
The maximum amount agreed by the employer, usually expressed as an
annual, monthly or weekly accommodation rental amount.
Housing Estate A residential area where all houses were planned and built at the same
time. They range from Local Authority to exclusive developments.
HR Department Human Resources Department
Human Resources (HR) Human Resources – the management of employees within a company.
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Immigration Assistance Providing guidance and administering the process of gathering
information and application for work permits, visas, residence permits, the
co-ordination of immigration support in both home and host countries etc.
This is often outsourced to immigrations specialists.
Impatriate Inbound person into a country
Indemnity Protection against possible damage or loss, especially a promise of
payment, or the money paid if there is such damage or loss.
Independent In the Relocation industry this is taken to mean a relocation company that
does not take commission from any source or is tied to particular
Independent House A stand-alone property, normally in its own grounds
Information Pack Pre-prepared pack of information useful to assignees when first learning
about the new destination.
Insurance (PII, Content, Car
Some cultures insure as a matter of course, and in other countries it is not
part of the norm. This needs to be carefully checked and DSPs should
advise clients accordingly.
International Tax Assistance Providing tax assistance to companies transferring employees between
Inventory (Check-in / out) The agreed schedule of contents and condition plus any meter readings
within rented accommodation.
Inventory Clerk A specialist trained in checking and agreeing the schedule of contents
and condition of rented accommodation. Will represent either Landlord or
Tenant, but never both for the same rental.
ISO 9001:2008 This international standard specifies requirements for a quality
management system where an organisation needs to demonstrate its
ability to consistently provide products and services that meets customer
and applicable statutory and regulatory requirements and aims to
enhance customer satisfaction through the effective application of the
Itinerary A detailed plan or route of a journey, usually includes a list of properties,
schools etc. for viewing.
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Job Description Job descriptions are written statements that describe the duties,
responsibilities, most important contributions and outcomes needed from
a position, required qualifications of candidates, and reporting relationship
and co-workers of a particular job. Job descriptions are based on
objective information obtained through job analysis, an understanding of
the competencies and skills required to accomplish needed tasks, and the
needs of the organisation to produce work.
This description is essential in the immigration process.
Key Performance Indicators
The measurement criteria used to evaluate the achievement of company
objectives, performance and quality of processes, i.e., average reaction
time to customer requests for the acquisition process, or the actual results
(score) of the customer satisfaction survey.
Kindergarten A programme or class for four-year-old to six-year-old children that serves
as an introduction to school (also pre-school).
Landlord A person or organisation that owns a building, a property or an area of
land and is paid by other people for its use.
Landlord’s Agent Typically a rental or lettings agent, responsible for finding a tenant and
collecting rental monies. Acts on behalf of Landlord for all negotiations
with the tenant.
Language Training Delivered either pre-move or immediately post-move to assist the
assignee pick up everyday/work oriented language for the destination.
Lease The accommodation rental contract
Lease Extension Re-negotiation and extension of an existing accommodation rental
Lease Renewal When the lease has run its full term, it will have to be re-negotiated if it is
Lease Termination /
The cancellation of the lease either when it has gone to term or
cancellation before the full term has been served.
Leasehold Improvements Improvements to the property – this can be carried out by the tenant or
Legal Representative Signs the rental lease on behalf of the company
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Let Out Clause
(see also Diplomatic Clause
and Break Clause)
The ability to give notice to end a property rental before the due date for
Letter of Guarantee This is a way of the company endorsing the lease when the assignee
signs the contract in lieu of a contract.
Lettings The act of allowing someone to use your house, land, etc. in exchange for
(see also Agent)
A letting agent is an individual or company whose main activity is to act in
the best interests of a landlord to facilitate an agreement between said
landlord and a tenant. Letting agents receive a commission for these
services. Letting agents or agencies also act as selling agents.
Liability Legal responsibility, duty or obligation. May refer to landlord and tenant.
Licence to Occupy A document that allows the assignee to reside in a property rented by his
company, together with associated rights and obligation.
(see differential assessment)
Local ‘in country’/Domestic
Sometimes called “local to local”, these are transfers within the country in
the same company.
Local Hire Someone employed from the local market.
Long- term Assignment This is generally considered to be an assignment of over 12 months.
Look-See Visit – Look-See Trip
(see also Area Tour)
A preview trip to the proposed assignment destination, can include
orientation and can be part of the decision making and acceptance
Loss and Sale The difference between the GSP and the actual sale price achieved,
usually absorbed by the employer.
Maisonette Usually a two storey apartment or townhouse.
Meet and Greet / Airport Pick up Normally meeting a person or family from the airport, taking them to their
hotel and giving them some initial information about the city.
Mobility The movement of people in a population, as from place to place, from job
to job, or from one social class or level to another.
Move / Removal The packing, transportation, shipment and unpacking of furniture and
other possessions when people move to a new home.
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Move Day Management Managing the move – being present at the property when the movers
arrive, checking off the boxes as they come off the truck and directing
them to the appropriate rooms, making sure that the men leave the
property clean after they leave.
Move-in Normally refers to the date of occupation of the new accommodation.
Multi-lingual Capabilities The ability to converse in two or more languages.
Needs Assessment A questionnaire or enquiry process to ascertain the primary requirements,
needs and wishes of a relocating employee.
Negotiation To have formal discussions with someone in order to reach an agreement
with them, usually refers to the assignment terms, property rental terms,
damage/loss claims on vacating etc.
Notary / Power of Attorney Someone other than the assignee who has the authority to sign on their
behalf. In some countries this is the only person who can validate a
property sale or purchase.
Notice Period The amount of time agreed to be given to serve notice on the landlord for
the termination of the lease.
Nursery / Pre-School A program or class for four-year-old to six-year-old children that serves as
an introduction to school.
Objective The documented goals to which the company aspires ensuring long term
sustainability of the business. An example of a company objective is “high
Offer To state that you would like to procure something, especially a house, at a
particular price. This is often initially made on a rental property by the
Relocation Consultant on behalf of the assignee.
Official Contract The official way of drawing up a lease
Ongoing Assignment Support
(see Help Line)
Open market value
(see fair market value)
Organisation/Company In addition to a client company, this may mean the company who wants to
introduce quality management processes and to achieve the EuRA Global
Quality Seal certification (a DSP or an RMC).
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Orientation Guidance and advice (usually in the form of an accompanied tour) about
the new destination area (Look-See).
Owner See Landlord
Package / Bundle Fee In relocation terms, several services packaged together with one fee.
Partner Spouse, common-law partner
Partner Employment / Spousal
Assistance to help the relocating partner resume their career, find
temporary employment or other means of working in the new location.
Partner Support Services and assistance designed to help the relocating partner, usually
covers local information, settling-in and employment/education advice.
Partners and Suppliers /
Corporations/Specialists to whom services are outsourced e.g.:
Relocation Case Managers, Field based Specialists, Consultants,
Pay Slip In many countries, an owner may well request to see a pay slip before
signing the lease.
Per Diem A daily fee or allocation for travel and living expenses whilst abroad.
Pets Scheme Agreed protocol between a growing number of nations, allowing the
importation of certain pets under a set criteria. Can avoid the need for
quarantine (e.g.; EU PETS scheme).
Policy Employing organisation’s rules and regulations and practices regarding
Pre-Departure A programme providing essential information to the practicalities of living
in the new destination taking place prior to the assignee relocating.
Preferred Provider/Suppliers Many RMC’s tend to have providers whom they prefer to use locally or in
other countries for their proven quality of service.
Pre-School A program or class for four-year-old to six-year-old children that serves as
an introduction to school.
Previewing Visiting, viewing and pre-selecting properties prior to accompanying the
assignee to see a short list.
Private Health Treatment /
Private Health Care
The usual form of healthcare adopted by organisations relocating staff
into new locations.
Proactive Leading events, anticipating what is needed.
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Responsible for the selection of suppliers usually though formal tender
Professional Clean An accepted level of pre or post tenancy cleaning of rented
accommodation, as dictated by most forms of lease.
Property Management Care and supervision of the employee’s home property whilst away on
assignment. Can also include managing the process of renting or selling
Property Sale Management Overseeing the process of selling an assignee’s home property (usually
Property Taxes Taxes levied on property by local authorities
Purchased Accommodation Property acquired for ownership rather than rental
Purchasing Department See Procurement Department
Quality Manual (QM) A document created by the member that describes all aspects of their
Quality Management System including the company mission, roles and
responsibilities, quality policy, objectives, required procedures and
documents. A QM is required to demonstrate how each company has
implemented all of the required processes of the EuRA Global Quality
Seal standard and it can be used as both a training and a marketing tool.
Quality Policy Senior management’s expression of its intentions, direction, and aims
regarding quality of its products and processes.
Quarantine The closely regulated and supervised holding of recently imported
animals in a controlled environment for a pre set period.
References Usually taken by a Landlord or agent to assess the worthiness and good
record of a prospective tenant.
Referral Fee Fees paid in exchange for delivering a qualified sales lead or purchase
inquiry. Some suppliers pay a commission for introducing an assignee to
Relocatee The relocating employee
Relocation The move of a person or company to a new place.
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Relocation Agent / Professional Usually refers to a home search consultant and a provider of relocation
services, but can also refer to relocation management company or
property rental agent or household goods moving company.
Relocation Consultant Usually refers to the manager of a relocation process, can be an
individual, a relocation company or free-lance specialist.
RMC’s, also known as Global Management Companies, are large
brokerages for corporate relocation services. RMC’s negotiate large multinational
contracts with companies who manage globally mobile staff in
Relocation – Outbound /
This is the movement of assignees either into or out of the country of
(see also Move)
The packing, transportation, shipment and unpacking of furniture and
other possessions when people move to a new home. Removal is the
British; Move is the American term.
Rental Payments / Rent A fixed amount of money that is paid regularly for the use of a room,
house, car, television, etc. that someone else owns (rent could include
Rented Accommodation Usually taken in preference to purchased accommodation during
assignments of a limited duration.
Repatriate To return an assignee to the country of birth, citizenship, or origin.
Repatriation programmes provide support to the returning assignee and
their family, enabling them to reintegrate quickly and easily.
Reporting This is the feedback given to the RMC’s or to the client company on the
progress of an assignee’s relocation project.
Representative Properties Term used particularly on an orientation visit to show typical kinds of
Resident Parking Permit Where there is controlled parking, the resident parking permit will allow
the person to park without limitation as long as the permits are in order.
Review Normally used for reviewing the lease prior to signing.
RFI Commonly used phrase describing a potential client’s ‘Request for
Information’. Usually a preliminary to receiving a RFP.
RFP Commonly used phrase for a ‘Request for Proposal or Pricing’. A form of
tendering out proposed business in order to identify and choose suitable
RFQ Request for Quote – this is essentially the same as an RFP.
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Rogue Tenant A tenant who does extensive damage to a property, or who doesn’t pay
Row House / Townhouse /
Houses that are attached to other houses on both sides.
Satellite TV Television via satellite
School Search Assistance with the research, identification, assessment and choice of
Schools (State / Private /
International, Foreign National)
Denotes the different types of schools available in a given location.
International differs from Foreign National in that the latter schools
represent one country – British, French, German etc.
Semi-detached House A house that is attached on one of its outside walls to another house.
Semi-furnished Not fully furnished
Service Charges See Community Charges
Serviced Accommodation Usually apartments, fully furnished and equipped, available for short term
rental with cleaning/laundry service included.
Service Level Agreement Contract between a service provider and a customer, it details the nature,
quality, and scope of the service to be provided. Also called service level
Settling-In Assistance Additional time spent with the assignee and family, to achieve further
integration and familiarity with their new surroundings.
SGS Société Générale de
One of EuRA’s global audit partner on the EuRA Global Quality Seal
Shipment Moving furniture from one place to another.
Short-term Accommodation Generally apartments that are furnished and equipped for short-term
Short-term Assignment Generally an assignment lasting between 3 to 6 months.
Shortlist Properties that are worthy of a second viewing or among the top selection
to rent or buy.
Spouse / Accompanying
Spouse / Trailing Spouse
Husband or wife of the relocating employee.
Stamp Duty A government tax on the purchase or rental of property.
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Studio This is normally an undivided living and sleeping area.
Suburb An area on the fringes of a city
Survey Marketing: Detailed study of a market or geographical area to gather data
on attitudes, impressions, opinions, satisfaction level, etc., by polling a
section of the population.
Real estate: Map or plat drawn by a licensed-surveyor after measuring a
piece of land, to show its area, boundaries, contours, elevations,
improvements, and its relationship to the surrounding land. Survey
confirms that a particular piece of land or building is sited in accordance to
its legal description.
Tax Equalization Compensation for the effect of different tax rates in different countries.
Short-term rented accommodation or corporate apartments/housing.
Temporary Assignment A business posting away from the home location usually for a period of
less than one year.
Tenancy The rental agreement period, agreed terms and conditions of an
Tenancy Management Third party management and possible payment of the rental on behalf of
the tenant. It may also mean the provision of advice and support.
Tenancy Negotiation Agreement and confirmation of the rental amount and terms and
Tenant A person who pays rent for the use of a property, land, or a building
Tender A written or formal offer to supply goods or do a job for an agreed price
Third Culture Kids (TCK) Children who have lived in more than two countries, and who often relate
to the culture of a host country rather than the home country.
Tiered Relocation Plans
(see also Policy)
Bands of benefits and allowances available to different categories of
assignees (new hires etc).
Town Hall Registration / Local
Registering the new residence with the local authorities
(see Row House)
EuRA Glossary 2013 Version 1/2013 Copyright EuRA Relocation 2013. All rights reserved. 19/20
Tracking Systems An integral computer system that traces key elements of a relocation and
provides reporting for client and DSP/RMC.
Trailing / Accompanying
Spouse / Partner
The spouse or partner of the assignee
Transferee / Customer The person being relocated or choosing to relocate to a new destination
(= assignee, relocatee, expatriate etc.).
Twenty four / seven (24/7) This normally refers to a help line service available every day, 24 hours a
Unfurnished Describes state of property when rented, meaning there are no primary
items of furniture within the property and tenant must provide their own.
The exact nature of this varies from country to country (e.g. in UK,
includes most ‘white goods’).
Unrealistic In relocation terms this is when the assignee is not realistic about
conditions in the host country, particularly with regard to rent and they
type of property that can be acquired for the budget, culture and
Urban An area within a city
Urbanization The development of a rural area into an urban hub
Utilities Common name for the supply of power, water and other necessities into
Vacant Property Management Usually associated with employees’ own properties whilst away on
assignment, includes monitoring condition and arranging any
maintenance and repairs. Vacant Property Insurance may also be
Validity The period for which a document is valid
VAT Value Added Tax –percentages vary throughout Europe/the world
VAT Application In some countries there is VAT on rental contracts
Vehicle Importation Transferring an assignee’s vehicle into one country
Vehicle Registration The legal process of vehicle recognition, identification and possible
alteration to enable it to be used in a different country.
EuRA Glossary 2013 Version 1/2013 Copyright EuRA Relocation 2013. All rights reserved. 20/20
(see also Work Permit)
An entry visa is required in many countries to allow the assignee to enter
for work and residence purposes. In some cases working visas are
required in addition to entry visas.
Walk Through A detailed inspection of a property
(see also Information Pack)
Wish List Normally provided to a landlord/agent on offering to rent/buy a property.
Refers to alterations, repairs and additions to the specification. Also it can
refer to the wishes of the transferee with regard to the type of property
that he/she believes would be most suited to their needs.
(see also Visa)
Work permits have to be applied for under strict compliance rules of the
country where the transferee will be working on a temporary or permanent