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Coordinator Assistance Service | Household Goods (HHG)

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The Move Coordinator Service (HHG Only) helps you to manage the moving an move suppliers of your household & personal goods (HHG) from one location to another. Your move coordinator provides a single point of contact (SPOC) and will manage all vendors, suppliers and services you need during the moving process.

This coordination service is suitable for customers who are managing their own move, or need someone to coordinate the suppliers and services you have ordered, or will order. This is not an advisory service.

The Move Coordinator Service (HHG Only) helps you to manage the moving an move suppliers of your household & personal goods (HHG) from one location to another. Your move coordinator provides a single point ocontact (SPOC) and will manage all vendors, suppliers and services you need during the moving process.  This coordination service is suitable for customers who are managing their own move, or need someone to coordinate the suppliers and services you have ordered, or will order. This is not an advisory service.

Service includes:

  • A single point of contact (your coordinator)
  • Obtain 3 surveys & quotes (offers) from move suppliers if suppliers not already chosen
  • Negotiate final offers from the move suppiers
  • Confirmation of insurance protection
  • Provide communication coordination between you, your chosen move suppliers (movers, home search consultants, immigration consultants etc) and your company HR, if relevant
  • Ensure that the services you have purchased are within the limits of your company HR policy (unless this is a 100% private relocation)
  • Communicate with your HR department on any excess / potential excess costs
  • Feedback report at the end of the service
  • Follow up of any claims
  • Invoice review and follow up

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