Provider Services (Product) Editing
Below is a quick guide to adding/editing your services (products) in GoRelocate.com
Services (Products) Editing Guide
Login to your 'My Account' page at GoRelocate.com/my-account
Select the 'Products' Tab / Select 'All Products'
Edit: Thumbnail | Product Gallery | Title
Edit: (Product) Description | Excerpt
The ‘description’ is the standard product/service description. We call it the ‘service scope’ – meaning what is and is not included in the product/service.
Do NOT add any media using the ‘Add Media’ Button.
Do NOT add any information in the ‘Description’ box. All product descriptions have been standardized to ensure that each product/vendor can be easily compared ‘like for like’ (apples with apples…).
Vendors CAN ADD additional text to each product description if you wish to highlight some additional benefit that you offer in addition to the basic standard description.
Do NOT add anything in this Excerpt box. This is the end of the first section on the product editing.
Inventory | Shipping | Linked Products Tabs
Inventory: Do NOT change anything in the ‘Inventory’ tab.
Shipping: Do NOT change in the ‘shipping’ tab.
Linked Products: Do NOT change anything in the Linked Products tab.
We will start to allow linked product from 1st May 2021. However if you have a specific request please do not hesitate to make a request by sending an email with your request to firstname.lastname@example.org – with the subject line ‘Linked Product Request’.
All products have three basic ‘Status’.
Draft / Pending Review / Publish(ed).
All product templates are defaulted to ‘Draft’.
After you finish making the changes to each Product, please change the Status to ‘Pending Review’ (see below).
Once we have reviewed your initial changes we will agree with you to switch the status to ‘Published’ which means your product(s) will be public on GoRelocate.com.
Attributes Tab (IMPORTANT!)
Attributes are one of the key tools to ensure that customers can find exactly the products and services they need. Attributes are an important part in product/service filtering. (see also ‘Variations’ in next section.
You CAN change the attributes for each individual product.
Attribute – Custom Product Attribute (dropdown box)
This dropdown box shows you all the various ‘Attributes’ that have been added to each individual product / service.
Attribute -Default Attributes
The default list of Attributes for each product is shown.
Clicking the downward arrow on each attribute will show you all details about this attribute.
Attributes – Adding a NEW Attribute to a Product / Service
Save Attributes (Button)
Editing Each Attribute
Once you have added all attributes, then select each Attribute to see the details for each attribute. Here you can edit the attribute as required.
When opened, the Attribute box shows the Attribute Name, the default active Attribute Value(s) – also known as the ‘Variations’, ‘Visible on the product page’ checkbox and the ‘Used for variations’ checkbox.
In the example below, the ‘active’ Attribute Value is showing ’14 Day Refund’.
If you are happy with this value for your product, then you do not need to change any ‘values’.
If you want to see all standard options, please click on the ‘Select All’ button to see all Attribute Value options for this Attribute. Example showing ALL Variation options below.
If you do not want to offer a specific Variation, even for a short time, then you can click on ‘Select None’. This could be useful if you are not sure at the moment, but may wish to use this Attribute in the future. Or you can simply remove the attribute altogether. It’s your choice.
Product Categories | Product Tags | Vendor | Save
Variations | Advanced | Product Add-Ons
Product Terms & Conditions
All products are covered by the General Products Terms & Conditions (P,T&Cs) which we have asked you to upload during your
If you have any special requests to add any text to the P,T&Cs please send us an email stating which product(s) and any additional text. We will then confirm if and when we have amended the terms for you to review.
Stripe Connect Payment Gateway
When a customer buys a service from a provider on GoRelocate.com, all payments are forwarded to the provider via the Stripe Payment Gateway. (www.stripe.com).
In order to receive your payments, you must first create your own Stripe Standard Account. Once you have done this, you should click on the ‘Stripe Connect’ button in your GoRelocate.com vendor dashboard. Here you can connect your Stripe account to the GoRelocate.com Stripe Connect Account.
Set up your Stripe.com Standard Account
You can quickly setup your Stripe Standard Account at www.stripe.com
There is no cost for you to set up your Stripe account and takes just five minutes to do.
A Stripe account is necessary so that you can get paid by clients directly via the marketplace.
Connecting your Stripe.com account to GoRelocate.com Stripe Connect Platform (5 minutes required)
We are asking ALL new and existing vendors to connect / re-connect your Stripe.com account with our GoRelocate Stripe Connect platform.
To do this, you will need to have ready;
your company tax registration number (or personal tax number if you are self employed consultant). This is a legal requirement.
your bank IBAN number (the account where you wish to receive your payment from customers/Stripe
Connect your account using the following steps, which takes less than 5 minutes:
- Set up a Stripe.com Standard Account (if you have not already done so).
- Go to www.gorelocate.com/my-account/ page
- Click on the “Dashboard” tab
- Click on the “Vendor Settings” tab
- Click on the “Connect with Stripe” button
- You will then be redirected to your Stripe.com dashboard where you will be asked to confirm that you wish to connect to GoRelocate Connect. You must then “activate your account” which you will find under the home button on your Stripe.com dashboard page.
- And that’s the Stripe Connect payment setup completed! If you need any assistance, please do not hesitate to contact us.
We hope that this guide has helped you to more easily add/edit your products/services on GoRelocate.com. We would be really happy to get your feedback so that we can continually improve the experience for our providers (vendors) in the GoRelocate.com vendor dashboard. All suggestions welcome at email@example.com